SMART and OKR: Writing Goals That Stick
Make goals Specific, Measurable, Achievable, Relevant, and Time‑bound. Instead of “Improve retention,” try “Increase paid customer retention from 81% to 88% by Q3.” SMART sharpens expectations and prioritization. Subscribe to receive a SMART goal worksheet you can share with your team.
SMART and OKR: Writing Goals That Stick
OKRs pair an ambitious Objective with 3–5 Key Results that quantify success. Example: Objective—“Delight new users.” Key Results—“First value in under five minutes, 40% activation rate, NPS 35+.” OKRs keep Defining Business Goals and Objectives transparent. Post your favorite Objective and we’ll suggest KRs.